Cancellation must be made at least one day (24 hours) before the trip. Late cancellations are not eligible for refunds. (adlerbusreisen@gmail.com)
Unused tickets are partially refundable. The amount will depend on how long before departure the cancellation occurs.
50% of the ticket price if the trip is canceled more than 5 days before the scheduled departure date;
10% of the ticket price if the trip is canceled less than 5 days before the scheduled departure date;
Cancellation less than 24 hours before departure is not refundable.
You can cancel a trip by submitting an APPLICATION through our website or by sending an E-MAIL to: adlerbusreisen@gmail.com
Download the ticket refund request form to send a letter by e-mail.
The company selling the ticket refunds the money for an unused ticket.