Questions and Answers
Yes, every passenger should have a seat.
We offer the following discounts for children:
- 10% for children aged 13 to 16
- 20% for children aged 6 to 12
- 0% for children under 5.
Our company does not transport animals.
The comfort and safety of every passenger is important to us, including people with allergies or phobias. We also take care of the cleanliness of the bus.
Travel time depends on the bus route you choose. The trip takes about twenty-four hours. Maybe a little longer. See the timetable for arrival times in particular cities along the route.
To cross the border of Ukraine, passengers must have a foreign passport.
The State Border Guard Service of Ukraine informs that specific decisions could be for persons traveling for evacuation or medical treatment, so it is essential to have the documents confirming the purpose of the trip.
Please call the Ukrainian Border Guard Service (+38044) 527-63-63.
Neither the COVID-19 test nor the certificates are currently under inspection.
However, the situation may change over time, and entry requirements may vary depending on the epidemiological situation and other circumstances. We recommend checking official sources like the websites of the Consulate or the Ministry of Foreign Affairs of the country you plan to travel to for up-to-date information before traveling.
No, you can't.
We carry the foldable strollers and a wheelchair in the baggage compartment. A person in a wheelchair can only travel with an attendant.
Yes, we will refund the money in full.